Privacy Policy

Effective Date: September 28, 2026

Trans Atlantic Logistics Solutions LLC ("Trans Atlantic," "we," "us," or "our") operates https://talogisticssolutions.com and the related shipment tracking, customer portal, and notification services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Services, including information related to text message (SMS) communications.

1. Information We Collect

We collect information you provide directly to us, including:

Contact information, such as your name, email address, and mobile phone number.
Shipment and account information, such as shipping addresses, tracking numbers, and shipment contents.
Payment information, processed by our payment provider (we do not store full card numbers).
Communications you send to us, including support requests and messages.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Services, including creating and tracking shipments.
Send you shipment status notifications and service updates by email, SMS, and/or WhatsApp, according to your preferences.
Respond to your questions, requests, and customer support inquiries.
Process payments and maintain billing records.
Comply with applicable legal and regulatory obligations.

3. SMS / Text Messaging Program

If you provide your mobile phone number and affirmatively opt in on our registration form, you consent to receive SMS text messages from Trans Atlantic related to your shipments, including tracking, arrival, pickup, delivery, and service updates.

Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message we send.
For help, reply HELP to any message, or contact us using the information below.
Consent to receive SMS messages is not a condition of any purchase or service.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and SMS consent status are used only to deliver the shipment and service communications described above and to honor opt-out requests.

4. How We Share Information

We do not sell your personal information. We share information only with service providers who perform services on our behalf and are bound to use it only for that purpose, including:

Our SMS/text messaging delivery provider, solely to transmit the messages described above.
Our email delivery provider, solely to transmit transactional and shipment notification emails.
Our payment processor, solely to process payments you authorize.
Infrastructure and hosting providers who operate the systems the Services run on.

We may also disclose information where required to comply with applicable law, regulation, legal process, or governmental request.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes, such as maintaining shipment and financial records.

7. Your Choices

You may update your notification preferences, including SMS, at any time from your customer portal account, or by contacting us. You may opt out of SMS at any time by replying STOP. You may opt out of marketing email communications using the unsubscribe link included in those emails; transactional shipment notifications may continue as needed to service your shipment.

8. Children's Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

10. Contact Us

Trans Atlantic Logistics Solutions LLC
4564 J D Mouser Pkwy Ste 108, Alvarado, TX 76009
Email: info@talogisticssolutions.com
Phone: +1 (214) 493-7745